How-To

AI Agents for HR: Onboarding, Employee Questions and Record Clean-Up

An illustrative look at AI agents for onboarding, employee questions and keeping employee records complete.

Video thumbnail for AI Agents for HR: Onboarding, Employee Questions and Record Clean-Up
Watch on the live page: AI Agents for HR: Onboarding, Employee Questions and Record Clean-Up (0:57)

How-To · Episode H12

Presented by an AI presenter. Written and reviewed by Cendien.

3 steps in this how-to

  1. Onboarding — When a new hire is approved, the agent builds the checklist (accounts, equipment, benefits enrollment, first-week training) and assigns each task to its owner.
  2. Employee questions — An employee asks how much paid time off they have left and the agent answers from their own record, with the policy linked.
  3. Record clean-up — The agent finds records with missing forms or expiring certifications and drafts reminders for HR to review and send.
Read the transcript

What can an AI agent do for your HR team? Here's an illustrative look at three everyday tasks. First, onboarding. When a new hire is approved, the agent builds the checklist: accounts, equipment, benefits enrollment and first-week training, and assigns each task to its owner. Second, employee questions. Someone asks how much paid time off they have left, and the agent answers from their own record, with the policy linked. Third, record clean-up. The agent finds employee records with missing forms or expiring certifications, and drafts reminders for HR to send. HR stays in control of what gets sent, and what runs automatically. Want to see what agents could do for HR in Infor CloudSuite? Talk to Cendien at cendien.com.

HR teams spend a lot of time on coordination and routine questions. An AI agent can take the first pass on that work, while HR stays in control of what goes out.

*This video is an illustrative mockup. The screens are a generic ERP workspace, not actual product screens, and all names and numbers are sample data.*

Watch the one-minute video, then read the summary below.

1. Onboarding

When a new hire is approved, the agent builds the checklist (accounts, equipment, benefits enrollment, first-week training) and assigns each task to its owner.

2. Employee questions

An employee asks how much paid time off they have left and the agent answers from their own record, with the policy linked.

3. Record clean-up

The agent finds records with missing forms or expiring certifications and drafts reminders for HR to review and send.

What stays with people

Every agent action is logged. Your team decides which actions only suggest and which run automatically, and anything that posts, sends or changes a record can require approval.

Frequently asked questions

What can employees see?

Only their own information and the policies that apply to them, using the permissions they already have.

Does the agent change employee records?

Not unless you allow it. Many teams keep record changes with HR and let the agent suggest and remind.

Talk to us

Cendien is an Infor partner and supports ERP, AI and automation work. Talk to our team or explore our AI services and ERP services.

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