How-To
AI Agents for Supply Chain: Replenishment, Suppliers and Planning
An illustrative look at AI agents for replenishment, supplier performance and demand planning questions.

How-To · Episode H13
Presented by an AI presenter. Written and reviewed by Cendien.
3 steps in this how-to
- Replenishment — The agent compares stock levels with open demand and drafts purchase orders for items about to run short.
- Supplier performance — It tracks on-time delivery and quality for each supplier and flags the ones that are slipping, before they cause delays.
- Planning questions — Ask how next month compares with last year and the agent answers with a forecast your planners can drill into.
Read the transcript
What can an AI agent do for your supply chain? Here's an illustrative look at three everyday tasks. First, replenishment. The agent watches stock levels against open demand, and drafts purchase orders for the items about to run short. Second, supplier performance. It tracks on-time delivery and quality for every supplier, and flags the ones that are slipping, before they cause delays. Third, planning questions. Ask how next month's demand compares with last year, and the agent answers with a forecast your planners can drill into. Your buyers approve every order, and your team decides what runs automatically. Want to see what agents could do for your supply chain in Infor CloudSuite? Talk to Cendien at cendien.com.
Supply chain teams juggle stock levels, suppliers and forecasts every day. An AI agent can watch the data continuously and bring the right decisions to your buyers and planners.
*This video is an illustrative mockup. The screens are a generic ERP workspace, not actual product screens, and all names and numbers are sample data.*
Watch the one-minute video, then read the summary below.
1. Replenishment
The agent compares stock levels with open demand and drafts purchase orders for items about to run short.
2. Supplier performance
It tracks on-time delivery and quality for each supplier and flags the ones that are slipping, before they cause delays.
3. Planning questions
Ask how next month compares with last year and the agent answers with a forecast your planners can drill into.
What stays with people
Every agent action is logged. Your team decides which actions only suggest and which run automatically, and anything that posts, sends or changes a record can require approval.
Frequently asked questions
Will the agent send orders to suppliers?
Only if you allow it. A common setup is that the agent drafts orders and a buyer approves them.
How accurate are the forecasts?
They depend on your data. Treat them as a starting point for planners, and measure them against actuals.
Talk to us
Cendien is an Infor partner and supports ERP, AI and automation work. Talk to our team or explore our AI services and ERP services.
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- ERP Services — Implementation, upgrades and managed ERP support.
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- AI & Automation — AI strategy, automation and analytics.
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