IT services in Plano, Texas

Cendien is a Dallas–Fort Worth IT services firm headquartered in Carrollton, Texas — about 12 miles from Plano. We help Plano businesses, nonprofits and public agencies run, secure and modernise their technology, from day-to-day managed IT and help desk through to cybersecurity, cloud and Infor, Oracle and Workday ERP support. Engagements start with a short call, a no-cost assessment, and a written plan you can act on.

Services we deliver in Plano

  • Managed IT services — Fully managed help desk, endpoint management, patching, monitoring and vendor management to a written SLA.
  • Cybersecurity — Managed detection, email and endpoint protection, vulnerability management and incident response.
  • IT help desk — Tier 1–2 support for your users, with clear response and resolution targets.
  • Cloud services — Cloud migration, managed cloud operations and cost optimisation across Azure and AWS.
  • Infor, Oracle and Workday ERP — Implementation, upgrades, integration and application managed services for your ERP.
  • AI and automation — Practical automation and AI agents that remove repetitive work from your service desk and back office.

How we engage in Plano

  • Discovery call — A 30-minute call to understand your environment, pain points and priorities.
  • Assessment — A no-cost technical and risk assessment with a written findings summary.
  • Plan and onboarding — A prioritised roadmap and a structured onboarding that stabilises your environment first.
  • Run and improve — Ongoing managed service against a written SLA, with quarterly service reviews and improvement plans.

Quick facts about Plano

  • County — Collin County
  • Population — 285,494 (2020 Census)
  • Distance from Cendien — About 12 miles from our Carrollton, TX headquarters
  • School district — Plano ISD
  • Transit — DART light rail — Red and Orange lines

Also serving nearby

  • Frisco — Managed IT and cybersecurity for Frisco organisations.
  • Richardson — IT support and cloud services across the Telecom Corridor.
  • Allen — Managed IT and help desk for Allen businesses.
  • McKinney — IT services and ERP support across Collin County.
  • Carrollton — Our headquarters city — on-site and remote IT services.

Frequently asked questions

Does Cendien provide on-site IT support in Plano, Texas?

Yes. Cendien is headquartered in Carrollton, about 12 miles from Plano, and provides both remote and on-site support across Plano and Collin County — typically the same business day for on-site requests.

What managed IT services does Cendien offer in Plano?

Managed IT, IT help desk, cybersecurity, cloud services, and Infor, Oracle and Workday ERP support — delivered to a written service-level agreement.

Can Cendien support a Plano organisation that runs Infor or Oracle ERP?

Yes. Cendien supports Infor CloudSuite, Oracle and Workday environments in addition to general managed IT — implementation, upgrades, integration and application managed services.

How quickly can Cendien start supporting our Plano team?

Most engagements start with a discovery call and a no-cost assessment, with onboarding scheduled within a couple of weeks depending on environment size.

Plano service overview · All service areas

Talk to Cendien

Cendien serves Plano and the wider Dallas–Fort Worth area from our Carrollton office — on-site and remote. Call (214) 245-4580 or contact us.