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AI agents
AI Agents That Do Real Work in Your Systems
Chatbots answer questions. Agents get work done. Cendien builds AI agents that read requests, look up records, fill forms and route work across your ERP and Microsoft 365, with people approving what matters.
- Agents connected to Infor and Workday
- People approve key actions
- Full audit logs
- Projects from about $65,000
Since 1999Texas DIRNCTRCA MBEMicrosoft partner
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A Cendien lead replies within one business day. No obligation.
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AI agents
What does it cost to build an AI agent?
AI agent projects from Cendien typically start around $65,000, depending on the number of workflows, systems and governance needs. Agents connect to Infor, Workday and Microsoft 365 with least-privilege access, audit logs and human approval for consequential actions.
AI solutions cost calculator
What would this cost your operations team?
Agent projects cost more than chat assistants because they take actions, which means more connectors, approvals and testing. The estimate below assumes two workflows connected to your ERP.
Example for a typical operations team: About 610 hours at a blended $185 per hour, which comes to about $95,844 to $140,947 one-time project. Change the numbers below to match yours.
Your requirements
An AI assistant over two use cases is filled in. Change it to match your idea.
For example: HR policy questions, invoice intake, permit status lookups.
SharePoint sites, databases, ERP modules, ticketing systems, file shares.
Monitoring, tuning and new use cases once it is live.
Watch: about a minute
How AI solutions pricing works
AI project pricing in about a minute: a $15,000 readiness quick scan, Copilot and Azure AI pilots from $18,000, document assistants from $60,000, and a blended $185 an hour for build work.
Read the transcript
Everyone wants AI. Few know where to start, and too many pilots never make it past the demo. Cendien starts small and proves the value. A two-week AI readiness quick scan is fifteen thousand dollars. A Microsoft Copilot or Azure AI pilot starts at eighteen thousand. A generative AI assistant over your own documents runs sixty to one hundred twenty thousand, with a measured go or no-go decision before you spend more. Build work is estimated at a blended one hundred eighty-five dollars an hour. Governance is built in from day one: access controls, audit logs and human review. And we connect AI to Infor, Workday and Microsoft 365. Our AI cost calculator lets you choose what to build, how many use cases and data sources, and shows your estimate instantly. Cendien. Supporting organizations from Carrollton, Texas, since 1999. Price your AI project at cendien dot com.
Work that agents handle well
Manual intake
Staff retype emails, forms and PDFs into systems every day.
Slow routing
Requests sit in inboxes waiting for someone to decide where they go.
Lookups across systems
Answering one question means checking three different applications.
An agent project includes
Process mapping
The workflow documented and the right steps chosen for automation.
Secure connectors
Access to ERP, Microsoft 365 and databases with least-privilege permissions.
Human approvals
People review and approve consequential actions.
Audit logging
Every agent action recorded for review.
Testing
Accuracy and edge cases tested before go-live.
Monitoring
Performance tracked and tuned after launch.
AI solutions cost examples for a operations team
Estimates from the calculator above for three common scopes. Your quote is set after a short scoping call.
| Scenario | Estimate | Billed | Basis |
|---|---|---|---|
| One use case, one data source | $68,718 – $101,056 | one-time project | About 437 hours at a blended $185 per hour |
| Typical scope for this need | $95,844 – $140,947 | one-time project | About 610 hours at a blended $185 per hour |
| Department-wide (5 use cases, 6 sources) | $155,520 – $228,706 | one-time project | About 989 hours at a blended $185 per hour |
Planning estimates, not an offer. Rates may change; your price is set in a written proposal.
What drives the cost of AI solutions
What it does
Answering questions is simpler than taking actions in your systems. Agents that update records need more testing.
Data sources
Each system the AI reads from needs a secure connector, permissions and quality checks.
Governance
Public-sector and regulated data need audit logs, human review and documented testing.
Readiness
Organizations with clean data and clear owners move faster and spend less.
AI packages
Start small and prove value. Every package includes a written scope, success measures and a go/no-go decision before you spend more.
AI Readiness Quick Scan
2 weeks
$15,000fixed
- Interviews with key departments
- Data and risk screen
- Prioritized use-case list
- Findings brief for leadership
Copilot and Azure AI pilot
4–6 weeks
From $18,000fixed
- Azure OpenAI and Entra ID SSO setup
- Microsoft 365 integration and permissions
- Starter agents for your first use cases
- User training and adoption plan
Generative AI assistant pilot
6–10 weeks
$60,000–$120,000fixed
- Assistant over a defined content set
- Guardrails, citations and human review
- Measured pilot with real users
- Go/no-go report and rollout plan
RecommendedAI agents and automation
8–12 weeks
From $65,000estimated
- Agents that act in your systems
- ERP connectors for Infor and Workday
- Approval steps where people decide
- Monitoring and audit logs
Need a one-time project or a single add-on? See AI assessments and add-ons on the AI solutions pricing page.
Ways to adopt AI, compared
| Cendien fixed-price pilot | Large consultancy | Do it yourself | |
|---|---|---|---|
| Starting cost | From $15,000 | Often six figures before a pilot | Staff time and licenses |
| Connects to your ERP and Microsoft 365 | Yes, with secure connectors | Usually, at premium rates | Depends on in-house skills |
| Governance and audit logs | Built in from day one | Varies | Often skipped |
| Decision point | Measured go/no-go | Long roadmap | Unclear |
| Public-sector experience | Texas DIR vendor since 1999 | Varies | None |
How working with Cendien starts
Step 1Discovery call
Thirty minutes on your goals, data and constraints.
Step 2Fixed-price scope
A written scope with success measures and a fixed price.
Step 3Pilot
Built with governance and tested with real users.
Step 4Go/no-go
Measured results and a plan to scale, or stop.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
FAQ
Frequently asked questions
Software that uses AI to complete multi-step tasks, such as reading a request, looking up records and updating a system, with people approving key steps.
More on AI solutions
- AI solutions pricing calculatorHow much does AI consulting and implementation cost?
- AI servicesHow Cendien delivers AI solutions.
- AI Consulting That Starts Small and Proves ValueHow much does AI consulting cost?
- Microsoft Copilot Implementation and RolloutHow much does a Microsoft Copilot rollout cost?
- Responsible AI for Government Agencies and SchoolsHow should a government agency start with AI?
- Infor pricingHow much do Infor managed services cost?
- Workday pricingHow much do Workday managed services cost?
Get your AI solutions quote
Reply within one business day. Or call (214) 245-4580.