Cendien
Future Ready AI Innovation
Carrollton, TX  ·  Empowering Business Since 2004
Cendien
HomePrivacy Policy

Privacy Policy

Cendien Corporation is committed to protecting your personal information and being transparent about what data we collect and how we use it.

Last Updated: March 24, 2026
Carrollton, TX — United States
TDPSA Compliant

1. Information We Collect

Cendien Corporation collects information that you provide directly to us, as well as certain information automatically when you use our website or services.

Information You Provide

  • Contact details (name, email, phone, company)
  • Professional info (resume, work history, certifications)
  • Project requirements and business needs
  • Communication preferences and correspondence
  • Payment and billing information

Automatically Collected

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring URLs and navigation paths
  • Cookies and similar tracking data

2. How We Use Your Information

We use the information we collect to provide and improve our services:

  • 1Provide, maintain, and improve our IT consulting and staffing services
  • 2Match qualified candidates with client opportunities across Texas and nationwide
  • 3Communicate with you about services, projects, and opportunities
  • 4Process transactions and send related billing information
  • 5Send technical notices, updates, security alerts, and support messages
  • 6Respond to your comments, questions, and customer service requests
  • 7Monitor and analyze trends and usage to improve our offerings
  • 8Comply with legal obligations and enforce our agreements

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Clients: We share candidate information with prospective employers when matching talent to opportunities, with your consent.
With Service Providers: Third-party vendors who perform services on our behalf (e.g., CRM, payroll, email) under strict data-handling agreements.
For Legal Reasons: We may disclose information if required by law, court order, or to protect the rights and safety of Cendien and others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred with prior notice.

4. Data Security

Cendien implements industry-standard security measures including TLS/SSL encryption, access controls, secure servers, and regular security audits. Our team is trained in data handling best practices consistent with our SOC 2 and compliance standards.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly notifying affected parties of any confirmed breach.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

Data TypeRetention PeriodReason
Candidate profilesActive + 3 yearsFuture placement opportunities
Client contracts7 yearsLegal and tax compliance
Contact form submissions2 yearsService continuity
Website analytics13 monthsPerformance monitoring
Invoice/billing records7 yearsIRS requirements

6. Your Rights & Choices

You have the following rights regarding your personal information:

Access

Request a copy of the data we hold about you

Correction

Request correction of inaccurate or incomplete data

Deletion

Request deletion of your personal information

Opt-Out

Unsubscribe from marketing emails at any time

Portability

Receive your data in a portable, machine-readable format

Restriction

Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at privacy@cendien.com. We will respond within 30 days.

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. We use three types of cookies:

Essential Cookies

Required for core site functionality. Cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website (e.g., Google Analytics).

Marketing Cookies

Used to deliver relevant advertising. Can be disabled in your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites, including our technology partners (Microsoft, AWS, Infor, ConnectWise). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us at privacy@cendien.com and we will promptly delete it.

10. Texas Residents (TDPSA)

Texas Data Privacy and Security Act (TDPSA)

As a Texas-based company headquartered in Carrollton, TX, Cendien complies with the Texas Data Privacy and Security Act. Texas residents have additional rights including the right to opt out of the sale or sharing of personal data and targeted advertising.

  • Right to know what personal data is collected and how it is used
  • Right to correct inaccurate personal data
  • Right to delete personal data provided to or obtained by us
  • Right to opt out of the sale of personal data
  • Right to a copy of personal data in portable, machine-readable format

To submit a TDPSA request, contact privacy@cendien.com. We will respond within 45 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date. For significant changes, we may notify you directly by email. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Cendien

Headquarters

PO BOX 117077

Carrollton, TX 75011

Privacy Inquiries

privacy@cendien.com
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