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Workday managed services
Workday Managed Services for HCM, Payroll and Financials
After go-live, Workday keeps changing. Cendien gives your HRIS and finance teams Workday-trained consultants for tickets, releases, integrations and reports, at a predictable cost every four weeks.
- Workday-trained and certified consultants
- Two releases a year tested for you
- EIB and Studio integrations
- Rates from $165 to $175 an hour
Since 1999Texas DIRNCTRCA MBEMicrosoft partner
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Workday managed services
What do Workday managed services cost?
Cendien’s Workday managed services cost $175, $170 or $165 an hour depending on weekly hours, with a 10-hour minimum billed every four weeks. A 20-hour Standard package is $13,600 per period and covers tickets, release testing, EIB and Studio integrations, and reports, delivered by Workday-trained and certified consultants.
Workday cost calculator
What would this cost your Workday team?
Workday managed services use the same weekly-hours model as our ERP support. A committed 20 hours a week at $170 an hour usually costs less than buying the same hours on demand.
Example for a typical Workday team: Standard tier at $170 per hour, 20 hours a week committed, which comes to about $16,425 per 4-week period. Change the numbers below to match yours.
Your requirements
Sample values for a mid-size organization are filled in. Change them to match yours.
10 hours is the minimum. Committing 20 or 40 hours moves you to a lower hourly rate.
Reports, integrations, configuration changes and upgrades, at your tier rate.
Most support is remote. Add days for go-lives, workshops or year-end.
Watch: about a minute
How Workday managed services pricing works
Workday managed services pricing in about a minute: Workday-trained and certified consultants, weekly-hour tiers from $175 to $165 an hour, billed every four weeks, and how to estimate your cost.
Read the transcript
Workday changes twice a year. Every release brings new features, new risks and more testing. And your HRIS team is already buried in tickets. Cendien's Workday managed services give you Workday-trained and certified consultants for tickets, release testing, integrations and reports. Pricing works by weekly hours, with a ten hour minimum, billed every four weeks. Essential is one hundred seventy-five dollars an hour. At twenty hours a week, Standard drops to one hundred seventy. At forty hours or more, Advanced is one hundred sixty-five. Commit more, and you pay less per hour. Twenty hours a week on Standard comes to thirteen thousand six hundred dollars per four-week period. Use our Workday pricing calculator to set your hours, modules, project work and on-site days. Your estimate updates instantly. Cendien. Supporting organizations from Carrollton, Texas, since 1999. Price your Workday support at cendien dot com.
Why Workday customers bring in help
Releases every six months
Each Workday release brings changes that need review, testing and communication.
Thin HRIS teams
Your HRIS team spends its days on tickets instead of improving the system.
Expensive on-demand help
Ad-hoc consulting rates of $225 an hour or more add up fast.
What Workday managed services include
Ticket support
HCM, payroll, benefits, time and financials questions through your own queue.
Release management
Each release reviewed, tested and rolled out with your team.
Integrations
EIB and Studio integrations to carriers, banks and payroll vendors monitored and fixed.
Reports and dashboards
Custom and composite reports built at your tier rate.
Business process tuning
Approvals, notifications and security groups cleaned up.
Monthly reporting
Tickets, hours and priorities reviewed with you every month.
Workday cost examples for a Workday team
Estimates from the calculator above for three common scopes. Your quote is set after a short scoping call.
| Scenario | Estimate | Billed | Basis |
|---|---|---|---|
| Essential · 10 hours a week | $9,908 | per 4-week period | Essential tier at $175 per hour, 10 hours a week committed |
| Standard · 20 hours a week | $16,425 | per 4-week period | Standard tier at $170 per hour, 20 hours a week committed |
| Advanced · 40 hours a week | $29,142 | per 4-week period | Advanced tier at $165 per hour, 40 hours a week committed |
Planning estimates, not an offer. Rates may change; your price is set in a written proposal.
What drives the cost of Workday managed services
Weekly hours
The commitment sets your tier and your rate. Most organizations start at 20 hours and adjust after the first quarter.
Modules and integrations
Payroll, benefits, time, finance and supply chain each add workload, as do integrations to banks, carriers and state agencies.
Critical calendar windows
Payroll year-end, W-2, ACA filing and open enrollment need extra hours on fixed dates.
Project work
Reports, integrations, upgrades and AI features are priced at your tier rate, so you never pay a project premium.
Workday managed services packages
Every package includes a named consultant you approve, ticket intake through your own queue, a weekly meeting with your Cendien project manager, quarterly leadership reviews and monthly reporting. Each of Workday’s two yearly feature releases is reviewed, tested and rolled out with your team.
Essential
10–19 hours a week
$175per hour · from $7,000 per 4 weeks
- Named functional or technical consultant
- Tickets through your own queue
- Weekly check-in with your project manager
- Patch and release review
- Monthly service report
RecommendedStandard
20–39 hours a week
$170per hour · from $13,600 per 4 weeks
- Everything in Essential
- Functional and technical coverage
- Release and update testing
- Integration and interface monitoring
- Quarterly leadership review and roadmap
Advanced
40+ hours a week
$165per hour · from $26,400 per 4 weeks
- Everything in Standard
- Dedicated multi-person team
- Coverage for payroll and year-end critical windows
- Report and integration development included
- Optimization and AI roadmap
Need a one-time project or a single add-on? See One-time Workday projects and add-ons on the Workday pricing page.
Workday support options compared
| Cendien Workday managed services | Hiring an in-house Workday analyst | On-demand consultants | |
|---|---|---|---|
| Typical cost | From $7,000 per 4 weeks | $95,000–$140,000 a year plus benefits | $175–$250 an hour, billed as used |
| Coverage | Functional and technical team | One person’s skills | Whoever is available |
| Vacations and turnover | Covered by the team | Gaps until you rehire | No continuity |
| Knows your configuration | Yes, documented runbooks | Yes, until they leave | Relearned each time |
| Budget predictability | Fixed weekly commitment | Salary plus hiring costs | Varies month to month |
In-house and on-demand figures are typical market ranges, shown for planning only.
How working with Cendien starts
Step 1Scoping call
Thirty minutes on your tenant, modules and integrations.
Step 2Fixed proposal
Weekly hours, tier and named consultants, within one business day.
Step 3Tenant review
Configuration, integrations and open issues documented in two to four weeks.
Step 4Steady support
Tickets, release testing and monthly reporting.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
FAQ
Frequently asked questions
Ongoing post-production support for Workday: tickets, releases, integrations, reports and business process changes, for a predictable fee.
More on Workday managed services
- Workday pricing calculatorHow much do Workday managed services cost?
- Workday supportHow Cendien delivers Workday managed services.
- Workday Payroll Support and ConsultingHow do I get help with Workday Payroll?
- Workday HCM Support for HRIS TeamsWhat does Workday HCM support cover?
- Workday Support for Government and Higher EducationWho supports Workday for government agencies?
- Infor pricingHow much do Infor managed services cost?
- IT staffing pricingHow much does IT staffing cost?
Get your Workday quote
Reply within one business day. Or call (214) 245-4580.