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(214) 245-4580Get my quote
Co-managed IT
Co-Managed IT Services for Your In-House Team
Keep your IT staff in charge. Cendien takes the monitoring, patching, backup and ticket overflow, and covers you when your people are out, on projects or moving on.
- Your team keeps strategy and decisions
- Monitoring, patching and backup handled
- Coverage for vacations, sick days and turnover
- From $47 per user per month
Since 1999Texas DIRNCTRCA MBEMicrosoft partner
Get a fixed monthly quote
A Cendien managed IT lead replies within one business day. No obligation.
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What would this cost you?
100
Estimated monthly cost
$5,225 / month
$4,900 – $5,550 · Essential, one server, one location*
Why IT teams bring in a co-managed partner
Projects never get done
Password resets and printer tickets eat the week, and the migration you planned last year is still waiting.
One resignation away from trouble
If your senior admin left, the knowledge would leave with them.
Tool costs keep growing
RMM, EDR, backup and documentation tools each need licenses, setup and someone to watch them.
How co-managed IT works with Cendien
You decide the split
Your team keeps the systems it wants; we take the rest, written into a clear responsibility matrix.
Tools included
Monitoring, patching, EDR and backup tools come with the plan, shared with your team.
Ticket overflow
We pick up routine tickets from your queue so your staff can focus on projects.
Cover when people are out
Vacations, sick days and turnover no longer leave gaps in support.
Shared documentation
Runbooks and credentials kept in one place both teams can use.
Step up any time
Move to fully managed IT later without changing provider.
Packages and pricing
Compare every featureRecommended
Essential
Co-managed with your IT staff
$47–$53 / user / month
- Help desk backup for your IT team
- Monitoring and patching
- Endpoint protection (EDR)
- Server and cloud backup
- Monthly service report
Standard
Fully managed IT
$62–$71 / user / month
- Everything in Essential
- Unlimited remote help desk
- Microsoft 365 and identity administration
- Network and firewall management
- Named account manager and quarterly reviews
- Documented runbooks on a shared SharePoint site
Advanced
Fully managed plus MDR security
$80–$91 / user / month
- Everything in Standard
- Managed detection and response (MDR)
- Phishing simulation and security training
- Vulnerability scanning
- Compliance documentation support
Three-year term, tools included. Servers, extra devices and extra locations are added at flat monthly rates.
* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.
How switching to Cendien works
- Step 1
Short scoping call
Thirty minutes to learn your sites, systems and what is not working.
- Step 2
Fixed quote
One monthly fee for a defined scope, sent within one business day of the call.
- Step 3
Two-week onboarding
We document everything, deploy tools and run alongside your current setup.
- Step 4
Go live
Your staff call us. Monthly reports and quarterly reviews begin.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
FAQ
Frequently asked questions
Co-managed IT is a partnership where your in-house IT team keeps strategy, key systems and final decisions, and a managed provider such as Cendien covers monitoring, patching, backup, security tools and help desk overflow.
Get your fixed managed IT quote
Reply within one business day. Or call (214) 245-4580.