Managed IT · Dallas–Fort Worth
Managed IT Services for Dallas–Fort Worth Organizations
A Carrollton-based team runs your help desk, devices, network, Microsoft 365 and security for one fixed monthly fee, with on-site visits across the Metroplex when you need hands on equipment.
- Local team in Carrollton, Texas since 1999
- On-site across Dallas–Fort Worth by request
- Fixed monthly fee, price locked for the term
- Onboarding in two weeks, never more than four
Get a fixed monthly quote
A Cendien managed IT lead replies within one business day. No obligation.
What would this cost you?
Estimated monthly cost
$3,550 / month
$3,300 – $3,800 · Standard, one server, one location*
Sound familiar?
Tickets wait for days
Your current provider answers slowly, and staff have stopped reporting problems because nothing happens.
Bills that change every month
Hourly charges, travel fees and "out of scope" invoices make IT impossible to budget.
One person holds all the keys
If your IT person or contractor left tomorrow, nobody would know the passwords, the backups or the firewall.
What a DFW organization gets from Cendien
Help desk through your own queue
Staff email or call; tickets are tracked, prioritized and answered by people who know your environment.
On-site when it matters
Remote first for speed, with a Carrollton team that can be on site anywhere in Dallas–Fort Worth.
Monitoring and patching
Computers and servers are watched and updated on a schedule, so failures are caught before users notice.
Security and backup included
Endpoint protection on every device and tested backups for servers and Microsoft 365.
A named account manager
One person who knows your organization, meets with you and owns your quarterly roadmap.
Documentation you own
Runbooks, passwords and network diagrams kept on a SharePoint site your team can read.
Packages and pricing
Compare every featureEssential
Co-managed with your IT staff
$47–$53 / user / month
- Help desk backup for your IT team
- Monitoring and patching
- Endpoint protection (EDR)
- Server and cloud backup
- Monthly service report
Standard
Fully managed IT
$62–$71 / user / month
- Everything in Essential
- Unlimited remote help desk
- Microsoft 365 and identity administration
- Network and firewall management
- Named account manager and quarterly reviews
- Documented runbooks on a shared SharePoint site
Advanced
Fully managed plus MDR security
$80–$91 / user / month
- Everything in Standard
- Managed detection and response (MDR)
- Phishing simulation and security training
- Vulnerability scanning
- Compliance documentation support
Three-year term, tools included. Servers, extra devices and extra locations are added at flat monthly rates.
* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.
How switching to Cendien works
- Step 1
Short scoping call
Thirty minutes to learn your sites, systems and what is not working.
- Step 2
Fixed quote
One monthly fee for a defined scope, sent within one business day of the call.
- Step 3
Two-week onboarding
We document everything, deploy tools and run alongside your current setup.
- Step 4
Go live
Your staff call us. Monthly reports and quarterly reviews begin.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
Frequently asked questions
Cendien is headquartered at 1846 E. Rosemeade Pkwy, Suite 200, in Carrollton, Texas, and has supported organizations across Dallas–Fort Worth since 1999.
Get your fixed managed IT quote
Reply within one business day. Or call (214) 245-4580.