Infor for the public sector
Infor Support for Government, Schools and Hospitals
Public agencies run payroll, HR and finance on Infor and Lawson with small teams and strict audits. Cendien gives you experienced consultants, documented procedures and pricing that fits a budget cycle.
- Texas DIR vendor
- NCTRCA-certified MBE
- Budget-ready 4-week billing
- Audit-friendly documentation
Get a fixed quote
A Cendien lead replies within one business day. No obligation.
Infor for the public sector
Can public agencies buy Infor support from Cendien?
Yes. Cendien supports cities, counties, school districts and public hospitals on Infor and Lawson, and is a Texas DIR vendor and NCTRCA-certified MBE. Pricing is $165 to $175 an hour by weekly commitment, billed every four weeks so it fits an annual appropriation.
Infor cost calculator
What would this cost your public agency?
Agencies budget once a year, so the 4-week billing model makes the annual cost easy to appropriate. Add surge hours for fiscal year-end and payroll year-end so those weeks are covered in the budget.
Example for a typical public agency: Standard tier at $170 per hour, 20 hours a week committed, which comes to about $17,105 per 4-week period. Change the numbers below to match yours.
Your requirements
Sample values for a mid-size organization are filled in. Change them to match yours.
10 hours is the minimum. Committing 20 or 40 hours moves you to a lower hourly rate.
Reports, integrations, configuration changes and upgrades, at your tier rate.
Most support is remote. Add days for go-lives, workshops or year-end.
How Infor managed services pricing works
Infor managed services pricing in about a minute: weekly-hour tiers from $175 to $165 an hour, a 10-hour weekly minimum billed every four weeks, and how to estimate your own cost with the Cendien calculator.
Read the transcript
Your Infor system runs payroll, HR and finance. And too often, one person knows how it all works. When they're out, or they retire, every ticket waits. Cendien fixes that with Infor managed services. Named functional and technical consultants, tickets through your own queue, and monthly updates tested before they reach your users. Pricing is simple. You commit weekly hours, starting at ten hours a week, billed every four weeks. Essential is one hundred seventy-five dollars an hour. Commit twenty hours a week, and Standard drops to one hundred seventy. Forty hours or more, and Advanced is one hundred sixty-five. The more you commit, the less each hour costs. So twenty hours a week on Standard is thirteen thousand six hundred dollars per four-week period. Want your own number? Our Infor pricing calculator lets you set weekly hours, modules, project hours and on-site days, and shows your estimate instantly. Cendien. A certified Infor partner since 1999, based in Carrollton, Texas. Price your Infor support at cendien dot com.
Public-sector Infor challenges
Small teams, big systems
One or two analysts support payroll, HR and finance for thousands of employees.
Audits and reporting
State reporting, retirement files and auditors demand accurate data and documented controls.
Fixed budgets
Unexpected consulting invoices do not fit an annual appropriation.
What agencies get
Payroll and retirement files
State retirement, tax and benefits files produced and validated.
Year-end and fiscal close
Extra coverage around fiscal year-end, W-2 and 1095-C.
Security and audit support
Role reviews, segregation-of-duties checks and audit evidence.
Procurement-ready pricing
Rates and terms that fit RFPs, cooperative contracts and budget cycles.
Knowledge transfer
Procedures documented so your staff are never stuck.
Board-ready reporting
Monthly service reports your leadership can share.
Infor cost examples for a public agency
Estimates from the calculator above for three common scopes. Your quote is set after a short scoping call.
| Scenario | Estimate | Billed | Basis |
|---|---|---|---|
| Essential · 10 hours a week | $10,608 | per 4-week period | Essential tier at $175 per hour, 10 hours a week committed |
| Standard · 20 hours a week | $17,105 | per 4-week period | Standard tier at $170 per hour, 20 hours a week committed |
| Advanced · 40 hours a week | $29,802 | per 4-week period | Advanced tier at $165 per hour, 40 hours a week committed |
Planning estimates, not an offer. Rates may change; your price is set in a written proposal.
What drives the cost of Infor managed services
Weekly hours
The commitment sets your tier and your rate. Most organizations start at 20 hours and adjust after the first quarter.
Modules and integrations
Payroll, benefits, time, finance and supply chain each add workload, as do integrations to banks, carriers and state agencies.
Critical calendar windows
Payroll year-end, W-2, ACA filing and open enrollment need extra hours on fixed dates.
Project work
Reports, integrations, upgrades and AI features are priced at your tier rate, so you never pay a project premium.
Infor managed services packages
Every package includes a named consultant you approve, ticket intake through your own queue, a weekly meeting with your Cendien project manager, quarterly leadership reviews and monthly reporting. CloudSuite monthly updates are reviewed and regression-tested before they reach your users.
Essential
10–19 hours a week
$175per hour · from $7,000 per 4 weeks
- Named functional or technical consultant
- Tickets through your own queue
- Weekly check-in with your project manager
- Patch and release review
- Monthly service report
RecommendedStandard
20–39 hours a week
$170per hour · from $13,600 per 4 weeks
- Everything in Essential
- Functional and technical coverage
- Release and update testing
- Integration and interface monitoring
- Quarterly leadership review and roadmap
Advanced
40+ hours a week
$165per hour · from $26,400 per 4 weeks
- Everything in Standard
- Dedicated multi-person team
- Coverage for payroll and year-end critical windows
- Report and integration development included
- Optimization and AI roadmap
Need a one-time project or a single add-on? See One-time Infor projects and add-ons on the Infor pricing page.
Infor support options compared
| Cendien Infor managed services | Hiring an in-house Infor analyst | On-demand consultants | |
|---|---|---|---|
| Typical cost | From $7,000 per 4 weeks | $95,000–$140,000 a year plus benefits | $175–$250 an hour, billed as used |
| Coverage | Functional and technical team | One person’s skills | Whoever is available |
| Vacations and turnover | Covered by the team | Gaps until you rehire | No continuity |
| Knows your configuration | Yes, documented runbooks | Yes, until they leave | Relearned each time |
| Budget predictability | Fixed weekly commitment | Salary plus hiring costs | Varies month to month |
In-house and on-demand figures are typical market ranges, shown for planning only.
How working with Cendien starts
Step 1Scoping call
Thirty minutes on your modules, integrations and pain points.
Step 2Fixed proposal
Weekly hours, tier and named consultants, within one business day.
Step 3Knowledge transfer
We document your setup and shadow your team for two to four weeks.
Step 4Steady support
Tickets through your queue, weekly PM meeting, monthly reports.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
Frequently asked questions
Yes. Cendien supports school districts, cities, counties and public hospitals on Infor and Lawson.
More on Infor managed services
- Infor pricing calculatorHow much do Infor managed services cost?
- Infor supportHow Cendien delivers Infor managed services.
- Infor Managed Services from a Certified Infor PartnerWhat do Infor managed services cost?
- Infor Lawson Support for S3 and LandmarkWho supports Infor Lawson S3 today?
- Infor CloudSuite Support After Go-LiveWhat does Infor CloudSuite support include after go-live?
- Workday pricingHow much do Workday managed services cost?
- IT staffing pricingHow much does IT staffing cost?
Get your Infor quote
Reply within one business day. Or call (214) 245-4580.