Cendien
Future Ready AI Innovation
Carrollton, TX  ·  Empowering Business Since 2004
Cendien
RPA & Intelligent Automation

Intelligent Automation
& RPA Solutions

Automate repetitive tasks, streamline workflows, and free your team to focus on high-value work. Our intelligent automation solutions combine RPA, AI, and process mining to deliver measurable efficiency gains.

70%
Average Time Savings
$2.5M
Average Annual Savings
500+
Bots Deployed
99.5%
Accuracy Rate
Automation Use Cases

Real-World Automation Success Stories

See how organizations across industries are using intelligent automation to transform operations and drive measurable ROI.

Invoice Processing

Finance & Accounting
Challenge

Manual data entry from 10,000+ invoices monthly causing delays and errors

Solution

OCR + RPA bot extracts data, validates against PO, routes for approval, posts to ERP

95%
Processing time reduction
99.8%
Data accuracy
$450K
Annual savings

Employee Onboarding

Human Resources
Challenge

15+ systems to provision, 40+ manual tasks per new hire, 3-day process

Solution

Orchestrated bot creates accounts, assigns licenses, sends welcome emails, schedules training

80%
Time reduction
4 hours
HR time saved per hire
100%
Compliance rate

Customer Service Tickets

Customer Support
Challenge

60% of tickets are routine requests (password resets, status checks)

Solution

AI chatbot handles L1 queries, RPA bot fulfills requests, escalates complex issues

65%
Ticket deflection
2 min
Average resolution time
4.8/5
Customer satisfaction

Order-to-Cash

Sales Operations
Challenge

Manual order entry, credit checks, inventory allocation across 5 systems

Solution

End-to-end automation from order receipt to invoice generation and payment posting

90%
Faster order processing
50%
DSO reduction
$1.2M
Working capital freed

Regulatory Reporting

Compliance
Challenge

Monthly compliance reports require data from 12 sources, 80 hours of manual work

Solution

Automated data aggregation, validation, report generation, and submission

95%
Effort reduction
100%
On-time submission
Zero
Compliance violations

IT Service Management

IT Operations
Challenge

Repetitive IT tasks (password resets, access provisioning) consume 40% of help desk time

Solution

Self-service portal + RPA bots handle routine requests, integrate with AD/ITSM tools

70%
Ticket volume reduction
5 min
Average resolution time
$380K
Annual cost savings
RPA Platforms

Leading Automation Platforms We Support

We're certified partners with all major RPA vendors and help you select the right platform for your needs.

UiPath

Enterprise RPA platform with AI-powered automation

Key Capabilities

Attended & unattended bots
Process mining & discovery
Document understanding (OCR)
AI Center for ML models
Orchestrator for bot management
Task Capture for process documentation
Best For
Large enterprises with complex automation needs

Microsoft Power Automate

Low-code automation integrated with Microsoft 365

Key Capabilities

Cloud & desktop flows
AI Builder for custom models
400+ pre-built connectors
Process advisor for mining
Dataverse integration
Power Platform ecosystem
Best For
Microsoft-centric organizations, citizen developers

Automation Anywhere

Cloud-native RPA with built-in AI and analytics

Key Capabilities

Cloud-native architecture
IQ Bot for intelligent document processing
Discovery Bot for process mining
Bot Insight analytics
AARI for human-bot collaboration
RPA Workspace
Best For
Cloud-first organizations, scalable deployments

Blue Prism

Intelligent automation platform with strong governance

Key Capabilities

Digital workforce management
Decipher IDP (intelligent document processing)
Process intelligence
Robotic Operating Model (ROM)
Control room for orchestration
Enterprise-grade security
Best For
Regulated industries, enterprise governance

Platform Comparison Matrix

FactorUiPathPower AutomateAutomation AnywhereBlue Prism
Ease of Use
Scalability
AI Capabilities
Integration
Cost
Support
ROI & Business Value

Measurable Returns from Automation

Our clients typically see positive ROI within 6-12 months and 3-5x returns over three years.

Cost Savings

Labor Cost Reduction60-80%

For automated processes

Error Cost Avoidance$500K-$2M

Annual savings from eliminating manual errors

Infrastructure Savings30-40%

Reduced need for legacy system upgrades

Productivity Gains

Process Speed5-10x

Faster than manual execution

Employee Time Freed30-50%

Redirected to high-value work

24/7 Operations3x

Effective capacity increase

Quality Improvements

Accuracy Rate99.5%+

Elimination of human error

Compliance Rate100%

Consistent policy adherence

Audit TrailComplete

Full process transparency

Business Impact

Customer Satisfaction+25%

Faster response times

Employee Satisfaction+35%

Less tedious work

Time to Market-40%

Accelerated processes

Sample ROI Calculation

Assumptions

FTE Cost (fully loaded)$80,000/year
Process Volume10,000 transactions/month
Manual Processing Time15 minutes/transaction
Bot Processing Time2 minutes/transaction
Bot License Cost$15,000/year
Implementation Cost$50,000 one-time

Financial Results

Annual Labor Hours Saved2,167 hours
Annual Cost Savings$86,680
Implementation Cost$50,000
Annual Bot License$15,000
Net First Year Savings$21,680
ROI (Year 1)43%
Payback Period8.5 months
3-Year NPV$187,040

Want to calculate ROI for your specific use case?

Our automation experts will build a custom business case for your organization.

Get Custom ROI Analysis

Ready to Automate Your Processes?

Start your automation journey with Cendien. We'll help you identify high-impact opportunities, select the right platform, and deliver measurable ROI in months, not years.

Free Process Assessment
We'll identify your top 5 automation opportunities
Custom ROI Analysis
Detailed business case with projected savings
Proof of Concept
See automation in action with a pilot project
70%
Average Time Savings
500+
Bots Deployed
$2.5M
Avg Annual Savings
8.5
Months Payback
Talk with Us