Cendien
Future Ready AI Innovation
Carrollton, TX  ·  Empowering Business Since 2004
Cendien
Turnkey Team Solutions

Managed IT Teams for Scalable Delivery

Get a fully managed, dedicated IT team without the overhead. We handle recruiting, HR, payroll, and performance management—you focus on outcomes.

30-40%
Cost Savings
2-4 Weeks
Team Ramp-Up
24/7
Support Available
Managed IT Teams
Proven Track Record
200+ Teams Deployed

Pre-Configured Team Structures

Choose from proven team compositions or customize your own. All teams include a dedicated lead and are fully managed by Cendien.

Agile Scrum Team

5-9 members
Team Composition:
Scrum Master / Team Lead
3-5 Software Engineers (Full-Stack)
1-2 QA Engineers
UI/UX Designer
DevOps Engineer (shared)
Ideal For:
Product developmentFeature releasesContinuous deliverySprint-based work

DevOps Team

3-6 members
Team Composition:
DevOps Lead / Architect
2-3 DevOps Engineers
Cloud Engineer (AWS/Azure)
Site Reliability Engineer (SRE)
Security Engineer (optional)
Ideal For:
CI/CD pipelinesInfrastructure automationCloud migrationPlatform engineering

Data Engineering Team

4-7 members
Team Composition:
Data Architect / Lead
2-3 Data Engineers
Data Analyst / BI Developer
ML Engineer (optional)
Data Quality Specialist
Ideal For:
Data pipelinesETL developmentData warehousingAnalytics platforms

Support & Maintenance Team

3-8 members
Team Composition:
Support Manager
2-4 L2/L3 Support Engineers
Application Support Specialist
Database Administrator
System Administrator
Ideal For:
Application supportBug fixesProduction monitoring24/7 coverage

Need a Custom Team?

We'll design a team structure tailored to your specific project requirements, tech stack, and delivery model.

Build Custom Team
Any Team Size
Any Location
Any Tech Stack
Any Duration

Our Governance Model

We provide end-to-end team management so you can focus on strategic direction and business outcomes—not HR headaches.

Team Leadership

Dedicated Team Lead manages daily operations, sprint planning, and delivery.

Sprint planning and backlog grooming
Daily standups and retrospectives
Technical guidance and code reviews
Risk identification and mitigation
Team performance monitoring

Performance Management

We handle all HR functions: performance reviews, career development, and retention.

Quarterly performance reviews
Skills development and training
Career path planning
Conflict resolution
Retention and engagement programs

Delivery Oversight

Your dedicated Account Manager ensures SLA compliance and quality standards.

Weekly status reports and metrics
Monthly business reviews (MBR)
SLA tracking and escalation
Quality assurance audits
Continuous improvement initiatives

Compliance & Security

We ensure all team members meet your security, compliance, and IP protection requirements.

Background checks and NDAs
Security training and certifications
IP assignment agreements
GDPR/HIPAA compliance (if required)
Regular security audits

Standard Communication Cadence

Daily
Team Standups
Team Lead
15 min
Weekly
Status Reports
Team Lead
Email
Bi-Weekly
Sprint Reviews
Team Lead + Client
1 hour
Monthly
Business Review
Account Manager
1 hour

Escalation Path

L1
Team Lead
< 4 hours
L2
Account Manager
< 24 hours
L3
Delivery Director
< 48 hours
L4
VP of Operations
< 72 hours

Flexible Engagement Options

Choose the engagement model that fits your budget, timeline, and level of control. All options include full team management.

Dedicated Team

A team exclusively assigned to your projects. Full control over priorities and roadmap.

What's Included:
100% dedicated to your work
You control the backlog and priorities
Fixed monthly cost per team member
Long-term partnership (6+ months)
Team learns your domain deeply
Typical Pricing
$8K-15K per member/month
Ideal For: Product development, long-term projects, strategic initiatives

Shared Capacity

Share a team with other clients. Cost-effective for smaller workloads or ongoing support.

What's Included:
Shared team capacity (20-50% allocation)
Flexible hours based on your needs
Lower monthly commitment
Ideal for maintenance and support
Scale up/down with 2-week notice
Typical Pricing
$4K-8K per member/month
Ideal For: Application support, bug fixes, small enhancements, part-time needs

Project-Based

Fixed-scope, fixed-price engagement. We assemble the team and deliver the project.

What's Included:
Fixed scope and timeline
Fixed price (no hourly surprises)
We manage the team and delivery
Milestone-based payments
Warranty period included
Typical Pricing
Custom quote per project
Ideal For: Well-defined projects, migrations, implementations, MVPs

Engagement Model Comparison

FeatureDedicatedSharedProject
Team Allocation100%20-50%Variable
Control Over PrioritiesFullSharedFixed Scope
Minimum Commitment6 months3 monthsProject duration
Pricing ModelMonthly fixedMonthly fixedFixed price
Scaling FlexibilityHighMediumLow
Best ForLong-termSupportDefined scope

Ready to Build Your Managed IT Team?

Get a fully managed team in 2-4 weeks. No HR overhead. No management headaches. Just results.

200+
Teams Deployed
30-40%
Cost Savings vs. In-House
2-4 Weeks
Team Ramp-Up Time
Talk with Us