Are the prices on this page guaranteed?

No. Published Cendien rates are planning estimates for typical environments, not an offer or a binding quote, and they may change at any time. Your price is set only in a written proposal and signed agreement after Cendien reviews your environment and scope.

How accurate is the managed IT cost calculator?

The calculator gives a planning range based on your users, computers, servers, locations, plan and support hours. A Cendien managed IT lead confirms the details on a short call and then sends one fixed monthly fee, locked for the term.

What is included in the monthly fee?

Help desk, monitoring and patching, endpoint security, backup, Microsoft 365 administration on Standard and above, documentation, monthly reporting and a named account manager. Monitoring, security and backup tools are included, so there is no separate software bill.

What is not included in managed IT pricing?

Microsoft 365 and other software licenses, new hardware and projects such as a server or cloud migration are quoted separately. That keeps the monthly fee predictable.

Is managed IT cheaper than hiring an in-house IT person?

For most organizations under about 100 people, yes. One in-house IT generalist typically costs $95,000 to $140,000 a year with benefits and has no cover for vacation or turnover, while a Cendien managed IT plan gives you a whole team, tools and after-hours coverage for a fixed fee.

How does compliance such as CJIS or HIPAA change the price?

CJIS, HIPAA, PCI DSS and FERPA change what Cendien monitors, logs and documents. We scope those requirements on the call and include them in your fixed quote rather than billing them hourly.

Do you provide managed IT for cities, counties and special districts?

Yes. Public agencies are Cendien core clients. Cendien is a Texas DIR vendor and an NCTRCA-certified MBE, supports police and public works sites with CJIS-aware security, and responds to RFPs and cooperative purchasing requests.

What contract terms do you offer?

Calculator prices reflect a three-year term with the price locked for the full term. One- and two-year terms are available on request, and onboarding and transition are $0.

(214) 245-4580 info@cendien.com

Carrollton, TX

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MANAGED IT PRICING · 2026

Managed IT Services Cost Calculator

See what managed IT will cost your organization in under a minute. Move the sliders and your estimate updates instantly, no email required. When you are ready, we confirm the scope on a short call and send one fixed monthly fee.

One fixed monthly fee, tools included
Price locked for your full term
$0 onboarding and transition
Cendien employees only, never subcontractors

Your environment

Sample values for a 50-person organization are filled in. Change them to match yours.

People who use a computer

Desktops and laptops

One computer per person is included. Extra shared or spare machines are added per device.

Servers (on-site or cloud)

Locations with a network

Headquarters, branch offices, police or public works sites. Your first location is included.

Plan

EssentialCo-managed with your IT staffStandardFully managed ITAdvancedFully managed plus MDR security

24/7 help desk for every requestEvery plan covers business hours plus 24/7 response to critical outages. Turn this on for round-the-clock help on routine requests too.

Compliance you must meet

Lock in your price

Turn this estimate into a fixed monthly quote

Send us your estimate. A Cendien managed IT lead reviews your environment, confirms the scope on a short call and sends one fixed monthly fee, locked for the term. No obligation.

Your estimate

$3,825 – $4,440 / month

50 people · 55 computers · 2 servers · 3 locations · Standard

Prefer to talk now? Call (214) 245-4580.

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Watch: 78 seconds

The hidden cost of slow IT

A 78-second explainer on the hidden cost of slow IT: lost staff hours, break-fix bills, emergency calls and downtime, and how a fixed-fee managed IT plan from $47 to $91 per person per month replaces them.

Transcript

Read the transcript

Slow IT doesn't send you an invoice. But you're paying for it. Ten minutes a day, lost to a slow login, a frozen laptop, or a ticket nobody answers. Across fifty people, that's about one hundred seventy-five hours a month. The work of a full-time employee, gone. Then come the costs you can see. Hourly break-fix bills. Weekend emergency calls. And the worst one of all: an outage, or a ransomware attack, that stops work completely. Managed IT flips that. A dedicated team monitors and patches your systems before they slow down, answers your staff's tickets, and keeps security and backups running. All for one fixed monthly fee. With Cendien, managed IT plans run from forty-seven to ninety-one dollars per person, per month. Tools included. And your price is locked for the term. Want your number? Use the managed IT cost calculator at cendien.com. Move the sliders, see your estimate in under a minute, and request your fixed quote.

Managed IT pricing

How much do managed IT services cost?

Most organizations pay $100 to $200 per user per month for fully managed IT, according to published industry guides. Cendien's managed IT plans run $47 to $91 per user per month on a three-year term, with monitoring, security and backup tools included. A 50-person organization on the Standard plan typically pays about $4,133 a month. The price depends on headcount, servers, locations, support hours and compliance requirements such as CJIS or HIPAA.

Fixed monthly fee for a defined scope
Per-user pricing with flat add-ons for servers and locations
Tools included: RMM, EDR, backup and documentation
Price locked for the full term

Plans

Managed IT plans and pricing

Prices are per person, per month, on a three-year term. Servers are $200–$250 each, extra devices beyond one per person are $35–$40, and each location after the first is $75–$95 a month. Round-the-clock help desk adds about 15%. Compare every package feature.

Essential

Co-managed with your IT staff

$47–$53 per user / month

Help desk backup for your IT team
Monitoring and patching
Endpoint protection (EDR)
Server and cloud backup
Monthly service report

Price the Essential plan

Most chosen

Standard

Fully managed IT

$62–$71 per user / month

Everything in Essential
Unlimited remote help desk
Microsoft 365 and identity administration
Network and firewall management
Named account manager and quarterly reviews
Documented runbooks on a shared SharePoint site

Price the Standard plan

Advanced

Fully managed plus MDR security

$80–$91 per user / month

Everything in Standard
Managed detection and response (MDR)
Phishing simulation and security training
Vulnerability scanning
Compliance documentation support

Price the Advanced plan

* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.

Examples

Managed IT cost by organization size

Typical monthly cost on the Standard plan, business-hours help desk, three-year term.

Organization	Monthly range	Typical per user	Typical per year
10 people, 1 server, 1 location	$820 – $960	$89	$10,680
25 people, 2 servers, 2 locations	$2,095 – $2,450	$91	$27,270
50 people, 2 servers, 3 locations	$3,825 – $4,440	$83	$49,590
100 people, 4 servers, 5 locations	$7,650 – $8,880	$83	$99,180
250 people, 8 servers, 8 locations	$18,325 – $21,215	$79	$237,240

Compare

Managed IT vs. in-house IT vs. break-fix

Based on your 50 people. Hiring one in-house IT generalist typically costs $95,000 to $140,000 a year with benefits, with no cover for vacation, sick days or turnover. Break-fix support bills $100 to $250 an hour, with no monitoring or patching between calls.

Option	Monthly	Yearly	What you get
Cendien Standard	$3,825 – $4,440	$45,900 – $53,280	Fully managed IT, a full team, tools included, price locked
Typical managed IT provider	$5,000 – $10,000	$60,000 – $120,000	Published industry range of $100–$200 per user
One in-house IT generalist	$7,917 – $11,667	$95,000 – $140,000	One person, plus tools, training and cover for leave
Break-fix support	Unpredictable	Unpredictable	Hourly billing, reactive only, hidden costs add up

Industry, in-house and break-fix figures are commonly published market estimates, shown for planning only.

Pricing guide

What drives the cost of managed IT services

Number of users

Per-user pricing covers each person’s help desk requests, accounts and devices. It is the easiest model to budget and scales cleanly as you hire.

Servers and cloud workloads

Each server, on-site or in Azure or AWS, needs monitoring, patching and backup, so servers are priced as a flat add-on.

Locations

Every site with its own network adds firewalls, switches and Wi-Fi to manage. Your first location is included.

Security level

Advanced adds managed detection and response, phishing training and vulnerability scanning. It costs more and replaces the expense of an incident.

Compliance

CJIS for police data, HIPAA for health records, PCI DSS for card payments and FERPA for student records change what we monitor and document.

Support hours

Business-hours help desk with 24/7 outage response is standard. Round-the-clock help on every request adds about 15%.

Managed IT pricing models explained

Per user. The most common model. You pay a set amount for each person, and that covers all of their requests and devices. With 50 people at $66 per user, IT costs about $3,300 a month, every month.

Per device. Useful when people share machines, such as kiosks or public works laptops. Cendien adds extra devices at a flat rate on top of per-user pricing.

Tiered plans. Most providers package services into tiers. Check that security, backup and Microsoft 365 administration are in the tier you buy, not billed hourly.

Co-managed. Your IT staff keep strategy and key systems, and the provider covers help desk overflow, monitoring and patching. It costs less than fully managed IT.

What should be included in managed IT pricing

Help desk. Unlimited remote support through your own ticket queue
Proactive monitoring. Finds failing disks, full drives and offline devices before users notice
Patch management. Operating systems and third-party apps kept current on a schedule
Endpoint security. EDR on every computer and server, with alerts reviewed
Backup and recovery. Tested backups for servers and Microsoft 365
Planning and reporting. Monthly reports, quarterly reviews and a technology roadmap

Managed IT for cities, counties and special districts

Public agencies are Cendien’s core clients. We support city halls, police and public works sites, transit and utility districts, with CJIS-aware security and documentation your auditors can read. Cendien is a Texas DIR vendor and an NCTRCA-certified MBE, and we respond to RFPs and cooperative purchasing requests.

Government IT services Contract vehicles

Managed IT for your organization

Keep exploring

Related pages and guides

Managed IT packages

Compare Essential, Standard and Advanced feature by feature, with add-ons.

View

Managed IT services

How Cendien runs help desk, monitoring, patching and specialist work for a fixed monthly fee.

View

Cybersecurity services

Managed detection and response, compliance and security operations.

View

Managed infrastructure

Network, server and storage management with proactive monitoring.

View

Service desk support

Our Freshdesk-based service desk and AIOps routing for day-to-day tickets.

View

The ROI of IT managed services

How to weigh the cost and value of moving IT to a managed provider.

View

Free managed services assessment

Six quick questions and a free 30-minute review with a Cendien lead.

View

FAQ

Frequently asked questions

Published industry guides put fully managed IT at $100 to $200 per user per month. Cendien, headquartered in Carrollton, Texas since 1999, prices managed IT at $47 to $53 per user for co-managed Essential, $62 to $71 for fully managed Standard and $80 to $91 for Advanced with MDR security, on a three-year term with tools included.

Get a fixed managed IT quote

Supporting organizations from Carrollton, Texas since 1999. Call (214) 245-4580.

Request my quote

Related how-to videos

Related insights

Managed IT Services Cost Calculator

Your environment

Turn this estimate into a fixed monthly quote

The hidden cost of slow IT

How much do managed IT services cost?

Managed IT plans and pricing

Essential

Standard

Advanced

Managed IT cost by organization size

Managed IT vs. in-house IT vs. break-fix

What drives the cost of managed IT services

Number of users

Servers and cloud workloads

Locations

Security level

Compliance

Support hours

Managed IT pricing models explained

What should be included in managed IT pricing

Managed IT for cities, counties and special districts

Managed IT for your organization

Related pages and guides

Managed IT packages

Managed IT services

Cybersecurity services

Managed infrastructure

Service desk support

The ROI of IT managed services

Free managed services assessment

Frequently asked questions

How much do managed IT services cost per user?

Are the prices on this page guaranteed?

How accurate is the managed IT cost calculator?

What is included in the monthly fee?

What is not included in managed IT pricing?

Is managed IT cheaper than hiring an in-house IT person?

How does compliance such as CJIS or HIPAA change the price?

Do you provide managed IT for cities, counties and special districts?

What contract terms do you offer?

Get a fixed managed IT quote